When left unsupervised, many employees who have desktop access to the internet spend hours each day surfing the web. They waste countless hours that could be devoted to working do everything but work. Because of this, your business may be loosing considerable amounts of profits due to lost productivity. But there is an effective way to get that productivity back up, and that is through a desktop remote monitoring service.
Chances are that you have already tried various tools and methods to encourage your employees to not use the internet for personal reasons. However, they did not help and you just ended up wasting your money. You might run a business where internet access is vital and cutting service is not an option. Furthermore, blocking websites with filtering software can have negative results when your employees are also blocked from sites they need to be able to access.
Your next choice may be a desktop remote monitoring service. With this type of service, professionals are able to monitor how much time your employees are devoting to being productive and how much time they are spending doing non-work related activities on the internet. Additionally, these services also monitor when your employees access websites that can be harmful to your network or if they are potentially leaking confidential data.
There are many tools available to choose from. Some things that a business owner needs to consider are the cost of the services, what is monitored, and how the data that is being monitored is accessed. Monitoring internet usage can be a full time job for one or more people, so the employer also needs to think about the additional manpower and resources that will be needed.
Cost is an important factor in the quality and services offered by monitoring programs. Nevertheless, do not let this deter you because as technology has become cheaper, these programs are a lot more affordable. In fact, basic monitoring programs can be found free of charge online. Other, more advanced programs can be fairly costly. Choosing an online remote monitoring service gives you the flexibility to have top of the line software support without having to pay for costly licenses or worry about upgrades.
Next, you will need to determine the level of monitoring that you need. Basic programs simply keep lists of the websites that your employees accessed without providing much amplifying data. Advanced programs provide greater detail and usually include in-depth activity logs. Some programs even offer keystroke loggers and can capture emails for additional security.
They will also have to determine what kind of techniques they want to use to monitor the data. Online services offer the ability to have data monitored from remote locations. The benefit of this is that more people from a monitoring company can filter through much more data for a lower cost than on-site monitoring office. On the other hand, this may expose the confidential data of your company to the outside world. In house defeat this negative aspect, but are much more expensive.
No matter what software package of service that you ultimately choose, you have a legal obligation to inform your employees that you are monitoring their activities. Otherwise, you could be breaking the law and be punished with lawsuits, fines, or imprisonment. The most effective way to make them aware of the monitoring is to have your employees sign documentation that they acknowledge and consent to the monitoring.
Using a desktop remote monitoring service is a highly effective way of increasing productivity. It allows employers the ability to keep tabs of their employees while they are working at computers throughout the work center. In most cases, the cost of these services is offset by the amount of profits that can be regained by the increase in productivity.
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